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To me it’s so obvious that you should tell people what to expect but it doesn’t seem to be so for the staff in any of the care homes I’ve worked in or my mum has resided in. When a resident needs help eating the staff feed them but they never tell them what to expect. Sometimes when I’m visiting my mum and the staff are busy I’ll feed a nearby resident – I always get them to eat a lot more than the care staff do. I’m sure it’s because I tell them what I’m putting in their mouth – what they’re abut to to eat. How many times have you been to a hospital for a procedure and no-one tells you how it’s going to be so you have no idea what to expect so you’re all tense and nervous which makes the whole thing a whole lot worse?

I would argue it’s the same with clients in pretty much any business. If I’m going to coach someone I’ll explain to them how I suggest it works – how often we connect and the amount of work they have to do in between times. If I’m invited to help a business owner with their marketing I’ll explain how I work. In that particular example I always start from their business strategy – often smaller business owners don’t have any strategy but unless you do how do you know what marketing initiatives you need to take in order to be cost effective?

What do YOU think?

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Advertising works….

… that’s what the billboard on the side of the bus stop said as I drove out of town.

Naturally I thought about this – like you do when you’re in marketing!

Here’s some reasons why advertising doesn’t work:

  • you advertise on the side of a bus stop and few of your target clients drive by
  • you’re not actually too clear who your target clients are so you’ve no way of finding out if they drive by
  • your ad. is not compelling in terms of the visuals or the copy
  • your ad. has no call to action
  • you put a phone number but someone driving alone wouldn’t be able to write it down so what speed will they be driving by at? will they have time to read and memorise the number?
  • if you put your URL is it short and easy to remember?

Here’s some ways to ensure that advertising does work:

  •  you know who your target clients are and you know they drive by the bus stop (in this particular case because you know they work or shop at Tesco’s or they live on one of the estates leading off this road)
  • your ad. is compelling in terms of the visuals and the copy
  • your ad. has a clear call to action
  •  your URL is short and easy to remember
  • you write your phone number LARGE
  • you use the ad. space at the bus shelter as part of a combined media campaign

Other suggestions ?

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As some of you know one of my sidelines is doing up little tables (www.gilliastables.com). I recently took a stall at a craft fair for a week.

Here’s some advice I’d like to share with you:

  1. check how many other exhibitors there’ll be and what their products are. Similar stalls isn’t a problem in my view but having totally incompatible things being sold could bring in the wrong type of people – those who wouldn’t be interested in your offering
  2. check how the tables will be arranged – if you’re exhibiting things made from glass for example it would be very beneficial to be near a window where a lot of light comes through
  3. what are the opening times – if your target clients are likely to be holidaymakers then it’s fine if it’s only open during the day but if they’re likely to be people working in the area then they’d probably only come on weekends or evenings
  4. is there a facility for people to pay by credit card?
  5. if there’s an option for stallholders to rent for the week or by the day check how many will be there for the entire week – empty stalls don’t create a good impression
  6. will the event be well publicised by the venue – where ? Is this likely to bring in your target clients?
  7. will there be large notices outside so that passersby know that there’s a craft fair going on?
  8. how many people came last year – each day?
  9. calculate how much you’d have to sell (after deducting the cost of materials for making your items) in order to pay the rental for the stall. Are  you likely to sell that much  if not you won’t even break even.
  10. if you’re selling large items and/or items with a high value then have smaller items to draw people in
  11. have some things to attract children – this brings the parents over to your stand
  12. be busy – I spent most of my time knitting – knitting things that will be the little items to attract people the next time I do a craft show for my little tables
  13. don’t sit there being busy on your smartphone or tablet – you need to make eye contact and look crafter like. I got a lot of conversations going when I was knitting – more than when I was waxing my little tables.
  14. do a risk assessment – some local councils will require this. For example I had the idea of waxing my little tables that I’d only just finished painting but then found that the smell was potentially prohibited in public
  15. if you’re selling food items ensure you have a food and hygiene certificate from your local council
  16. check whether the venue insurance covers you if anything on your stand causes damage to the public
  17. consider using heavy duty calico cloth to cover your table – it’s a nice colour, doesn’t show any dust and can be easily folded and holds the fold
  18. if you have a load of stuff behind your stand have the calico go down to the floor on one side of the table
  19. take business cards, pen, pricing labels, receipt book and also your business cards for your main business (I actually got a marketing client by talking to them when I was there to sell little tables and a j0urnalist who wanted to write about me for a major women’s magazine..)
  20. do some of your own promo locally – don’t leave it all to the venue or to people seeing the posters outside the venue
  21. have something to wrap your items in – I used massive bin liners for my tables but people were delighted to have something to protect them and carry them home in.

Anything you’d add ?  Let us know in the comments section below.

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When you become a caregiver to an elderly parent doctors and social workers will tell you many things – few of them will be realistic and none of them will concern your financial situation – neither your current financial situation nor your future financial situation.  They’ll tell you – nay, admonish you – to take care of yourself, your health, your emotions. They’ll tell you to maintain your social contacts, to connect with other carers. You’ll of course have to constantly remind them you’re 24/7 possibly with no friends or family to provide support – be it practical or financial or even emotional. They’ll shrug their shoulders. They’ll tell you you’ll have to pay for a carer to replace you so you can get out.  You’ll remind them you’re not working and that paid carers don’t come cheap even though care firms pay them peanuts. And of course you can’t go to work. What are your options ?  State benefits ? hmmm –  in the UK you’ll discover that Carers Allowance will reduce any benefits the cared for person receives if you’re living with them so as a household you may even be financially worse off.

It costs money to be a carer unless you want to become unhealthy, unhappy and extremely isolated. You start to draw on savings and then when they dwindle to nothing you wheel in the credit card or cards. But … you’re no longer young. Suddenly it hits you – you have totally and utterly screwed up. You never thought for one single second about the financial consequences of being a carer. Suddenly Miss Corporate no longer has the executive home, the fancy car, the healthy bank balance. She lives at home with mum or dad, drives the old family car and has no savings. For the first time she has debts. That cold shower is becoming a freezing cold shower – you are not so young anymore and you now have no savings to support you when you get old. If you live in your parent’s home and they end up in a nursing home it will have to be sold so you end up homeless. Horror-struck you realise you are in a very very  bad situation.

But of course you may have family who are going to pay the bills. That’s terrific – lucky you!  But wait… not so fast. This sounds great – they pay for you to take care of mum (or dad); they give you an allowance, they pay for respite care. But… you’re not working so you’re no longer paying into a pension fund so what happens when you get old? What happens if these family members have a redundancy or a serious health situation and suddenly they can’t subsidise and you have to raid your savings and burden the credit card?

Unless you’re rich and living off of the interest you earn on your money or have an income from a real estate portfolio or you have a seriously well off parent who plans to leave everything to you then I’m sorry but you are not in a good place financially.

So.. what’s the solution? Obviously to have an independent income then you’re not dependent on anyone and you have something for later – for when you’re no longer a carer. Because you won’t be going back to corporate – you’ll have been out for too long. Sorry but no- you won’t be going back to corporate.

But where will you get an income from if you’re stuck at home?   If you have excellent English there are schools that will hire you to teach students via the internet. If you’re an academic you could teach on distance learning programmes. But it’s not that well paid. If you’ve been in a senior position in corporate then you’ll find it frustrating.

Your best solution is almost certainly to start your own business.

But what sort of business I hear you ask – you’re stuck at home and you may not have total control over your time. There are several options which I’ll talk about in a moment. The one option I’m not going to suggest is becoming a coach or mentor because anything where you have to commit to a day and time will put you under pressure – what happens if just as you’re talking to a client your cared for decides to try to get out of the chair and you know they can’t do it by themselves or your cared for has Alzheimers and is about to wander out of the house in her nightie? No – you need a business that you can work on at your convenience or even one that you can build and then put on automatic. Here’s some ideas:

If you were a secretary or personal assistant you could become a virtual assistant (VA).

If you’re a graphic designer or a builder of websites you could work virtually.

If you’re great at crafts you could sell your productions on Etsy or Notonthehighstreet.

If you enjoy writing you could have a blog that in time builds a strong following and then you can monetise it. You can do the same with a lens on Squidoo. This would be a slower way of getting an income stream.

If you have knowledge/expertise in a particular area you could package that knowledge and sell it to people who are desperate for that information and willing to pay for it. I especially like this one as you spend time building your products and then you can promote them and put everything on automatic.

Even though you’re going to be a from home business you’ll need to have a business name. possibly register your business. You should open a business back account. You’ll need a website; a mechanism for taking payments and a platform to deliver your products.  If you’re crafting then Etsy or Notonthehighstreet are the good choices. If you’re selling information products you could use Clickbank or sell from your own website provided you have a shopping cart. And you’ll need to be marketing your business to get visibility and credibility. Never forget – people buy from the people they know, like and trust. You may well need a mentor.

 

 

 

 

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See your photos and videos with fun special effects by using Auto Awesome. Some effects can be  automatically added to your photos. If you have an Android device, you can choose to add some of the effects to any photos you choose.

Getting effects manually (only possible with an Android device)

You can choose any of your photos and make a Motion or Mix from them. here’s how:

  1. Open the  Photos app > touch the  Photos icon at the top left to open the menu > Auto Awesome.
  2. Touch the Create icon at the top right to make a Movie, Motion or Mix.

 Getting Automatic Awesome photos

  • The easiest way to get Auto Awesome effects is to turn on Auto-backup and take lots of pictures. When your Google+ photos match certain criteria, you might get copies of them made into short animations or wide-screen panoramas.
  • Google + notifies you when an Auto Awesome photo has been created. These photos are private unless you choose to share them.
  • If you want to stop getting effects, you can turn Auto Awesome off.

Your originals are safe!  Your original photos won’t be deleted. Auto Awesome just makes a copy of them and your original photos are still in your Google+ photos.

Turning Auto Awesome off

Turning it off for an individual photo

If you don’t like the Auto Awesome effect on a photo, you can simply delete the photo. Since the Auto Awesome photo or movie is a copy, your original photos will still be in your Google+ photos.

Turning Auto Awesome off completely

Auto Awesome is on by default. Turning off Auto Awesome means that you won’t get new versions of your photos, Auto Awesome movies or Stories. To turn it off, first choose how you get to Google+ and then follow the instructions.

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Profit First SQUARE (For Profile)“For the longest time people believed that Earth was the center of the universe. Then one day, our understanding changed, and with it an old paradigm was destroyed. It happens over and over again. The world was flat, until it wasn’t. People couldn’t fly until they did. Profit happened last, until it didn’t. I believe that just because things are the way they are, doesn’t mean they’re right.” (Mike Michalowicz)

Yes Mike Michalowicz, author of The Pumpkin Plan and The Toilet Paper Entrepreneur has done it again – written a thought provoking book that aims to change the way entrepreneurs see things in business.

He refers to his latest book – Profit First – as “A simple system to transform any business from a cash-eating monster to a money making machine“. And how does this happen ? Put simply Mike slings out the standard accounting formula: Sales – Expenses = Profit and exhorts entrepreneurs to work with this formula instead: Sales – Profit = Expenses. Yes – I know. This requires a bit of thinking. As an accountant I definitely needed to think about this. Welcome to the world of Profit First.

Let me explain. No let’s leave Mike to explain it: “To date, entrepreneurs, CEOS, freelancers, everyone in nearly every type of business has been using the “sell, pay expenses, and see what’s left over” method of profit creation. This ingrained belief has us sell first, then pay expenses, and let the profit take care of itself. Which it rarely does, because the profit is what’s left over. An afterthought.”

According to Mike (and I completely agree with him) this is how the Profit First system should work in any business:

1. Use Small Plates – When money comes into your main operating account, immediately disperse it into different accounts in predetermined percentages. Each of these accounts has a different objective: one is for profit, one for owner pay, another for taxes and another for operating expenses. These are the four basic accounts and where you should get started, but you will get more advanced in account setup as we move along.

2. Serve Sequentially – Always, always move money to your Profit Account first, then to your Owner Pay Account and then to your Tax Account, with what remains to expenses. Always in that order. No exceptions. Move it, stash it and let it accumulate. And if there isn’t enough money left for expenses? This does not mean you need to pull from the other accounts. What it does mean is, you can’t afford those expenses and need to get rid of them.

3. Remove Temptation – Move your Profit Account and other accounts out of arm’s reach. Make it really hard and painful to get to that money, thereby removing the temptation to “borrow” (i.e., steal) from yourself. Use an accountability mechanism to prevent access, except for the right reason.

4. Enforce A Rhythm – Do your payables twice a month (specifically, on the 10th and 25th). Don’t pay only when money is piled up in the account. Get into a rhythm of paying bills twice a month so you can see how cash accumulates and where the money really goes. !is is controlled, recurring and frequent cashflow management, not by-the-seat-of your- pants cash management. Some memorable truisms from Profit First

Profit First gives you the tools to make it happen – in YOUR business. I especially liked the Instant Assessment form that helps business owners determine whether or not they are really making a profit. After all “Without an understanding of profitability, every business, no matter how big, no matter how “successful,” is a house of cards.” I liked this way of determining how profitable a business really is so much that I’ll definitely be sharing it with my business start-up students. Heck, I’ll be recommending they buy Profit First.

Now here’s the thing.

Those of you who know me, know that I’m a chartered accountant and that I’ve worked with business start-ups for many years. You know I’ve always strongly recommended that when a business receives money from a client they put to one side the money for sales tax/VAT, the money for tax and then 15% of what’s left for themselves. The rest is available to be spent on the business. You know that I’ve also always insisted they pay themselves at least the minimum wage – after all how can you tell if a business is profitable, viable, sustainable if you- the owner- don’t take any salary? I also stress the importance of understanding cashflow and regularly monitoring it. You also know that in February this year I launched my home study course – Financials Simplified – arguing that if a business doesn’t have a solid financial basis, if the owner doesn’t understand and keep a grip on the financial side of running a business then a business can’t grow successfully but …  it can fail dismally.

So …

…when I tell you that had I known that Mike was writing Profit First and what it was going to be about I wouldn’t have bothered with Financials Simplified – I’d have waited and then promoted the heck out of Profit First then you know that this is a book you should immediately go and buy, read and APPLY to YOUR business.  Mike has an easy-to-read writing style that’s very engaging and he presents getting a handle on the financials in a funky kind of way with loads of examples of businesses that have been in deep, deep trouble and then turned round once they used the Profit First system.

So don’t visit my Financials Simpified page just head on over to Amazon and get your copy of Profit First and when you’ve read it come back to leave a comment to let us know what you think of it.

I’ll leave you now with Mike’s message to readers of Profit First:I hope you find Profit First to be a life (and business life) changing book. I wrote the book to empower you – to give you a simple system that will skyrocket your profits (and have you fall back in love with your business in the process.) I want the same for every entrepreneur who reads it.”

 

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In her latest newsletter Sandra Martini writes about the need to take ACTION if you want SUCCESS. It is so true.

 

Hi Gillian

After 10 years of working with clients and communicating with prospective clients, the light bulb finally went off.Money Bag

Not only am I happier, my business, and my clients’/prospective clients’ businesses, makes a lot more mo.n.ey when people take action.

At first this seems like a no brainer.  It’s not if you drill a little deeper.

Think about the clients and customers who have had the best results with you:

  • They take action on what you tell them
  • They follow instructions and see results
  • They’re open-minded and willing to try new things

And they keep coming back, knowing that you’ll continue to support them in achieving those results whether you’re a coach, consultant, organizer, healer, or widget maker.

Those who spend their days talking/thinking/griping about how busy they are don’t get nearly the same results.  Those who act, get.

Those who don’t, bring everyone else down with them, and, in the process, end up repelling mo.n.ey – often the very thing they’re seeking.

The piece which may be new is that it’s not only about mindset; it’s also about action.  Even when that action is flawed:

Money has an energy.  It wants to be where things are happening.  (Tweet This)

It does not want to be where life/business is stagnant.

When you take a hard, objective look at your life and business, are you attracting or repelling mo.n.ey?  Please hit reply and let me know or if you have any questions.

In full and unwavering support of you and your business,

Sandy

Sandra Martini
Business Growth & Marketing Expert
Founder, Extreme Client Care™

email: SandyM@TheMartiniWay.com
phone: 888.436.5364
more time. more profits. more life.

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This post is from Lianne Ebbinkhuijsen

How do I come across? About self image and speaking confidence.

Every one who speaks in front of an audience gets one or more visits from a voice in the head asking this exact question.

And we so want reassurance that we come across well.

Whatever ‘well’ might mean.

 

There seems to be some kind of universal lack of confidence in this area. The paradox I notice is that we are so eager to learn what the image is that we bring across and at the same time we are hesitant to have a close look at our image ourselves!

 

The professionals I support always get video-recordings of their presentations. Just the fact that I give them the assignment to watch their own footage raises a lot of discomfort. Many find it really hard to watch themselves.

I mean, really face themselves in all aspects.

Why is that? Some of the tension is caused by unpredictability. You cannot predict what exactly you will discover and you can never be certain if you can handle what you will learn about yourself.

 

Every presentation can thus be a potential confrontation between your self-image and yourself. You want to come across in a certain way and be in a certain way and we may discover that that is not happening. We don’t want to feel such disappointment about ourselves so we avoid facing it.

 

Self-image is how you think you are. What you believe to be true about yourself. Unfortunately that image does not necessarily match who you really are. You can have characteristics that you are not aware of or ones you don’t want to have.

These unconscious and denied characteristics can cause a lot of stress. That also is true for characteristics you think you have and which you actually don’t have.

 

An example. Jack discovers on one of his videos that he is acting like a clown. He considers himself to be a pacemaker and yes, this is what he always does when he speaks. Watching his video two times in a row is undoable for him,

he cannot stick with the film.

He thinks he is terrible like this and he does not really recognize himself.

He also thinks he is acting ‘over the top’.


In my conversations with Jack it appears that he actually IS a funny guy

without being ‘over the top’. I coached him on that and after an hour he

could see himself on video BEING funny without DOING funny.

 

Videos, constructive feedback and … your mirror [!] can answer your questions about your self-image and how you come across. And once you watch your videos more often and longer, you will see what your audience really sees!

 

In order to speak confidently and in a relaxed manner it is vital to become aware of your characteristics when you are in front of people. Chances of surprising yourself will die down; your characteristics will not jump at you

from behind a curtain. Predictability increases and stress will be reduced.

 

Moreover, you give yourself a chance to discover new ground, new qualities about yourself that will enable you to improve your overall presentation.

 

Have a look in the mirror more often and watch your video footage. Again. And again. Become more and more confident with yourself and your speaking confidence will go through the roof.

 



Lianne Ebbinkhuijsen is founder of Easy Influence, a platform where ambitious independent professionals and service entrepreneurs learn simple ways to attract business by speaking and get high paying clients in record time.

Check out her website http://www.easy-influence.com, for free articles, resources and to get your FREE DVD “My 3 biggest secrets to selling your services without stress”.
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When you decide to run a live event there are some typical mistakes that you should avoid:

  1. be careful when picking your venue – think about parking, is it in a town where your target clients will be; do they host events that your target clients are likely to participate in so they’ll see your flyers; do they have the equipment you’ll need
  2. don’t rely on the venue to do all your marketing – do your own too
  3. if the venue is going to do some promo for you don’t sit back and leave them to do it unguided – help them to market you appropriately
  4. don’t just sell from your website – sell from Eventbrite so that more people will find you
  5. don’t assume the press and radio won’t find it newsworthy – make sure there is something newsworthy about it or about you
  6. don’t forget to offer an early bird price and/or a price if someone buys two tickets (this is easy to set up on Eventbrite)
  7. make a list of all the places to drop your flyers so you don’t forgot somewhere (and to do this you need to be really clear on who yuor target clients are and where they hang out)

 

Relevant posts:

Choosing the venue for your live event

Marketing your live events

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